Privacy Policy

1. Information We Collect

Information you provide. When you submit a form on the Site, we collect the information you enter, such as your name, firm name, email address, phone number, and firm size. If you communicate with us by phone, email, or text, we collect the contents of those communications.

Call recordings. Calls to phone numbers listed on the Site may be recorded and transcribed for quality, training, and lead-tracking purposes. Where required by law, you will be notified at the start of a recorded call.

Information collected automatically. We use analytics and call/form tracking technologies to collect information about how visitors use the Site, including pages viewed, approximate location (city level), device and browser type, referring source and campaign parameters, and interactions such as scrolling, clicks, and form activity. This may involve cookies or similar technologies.

2. How We Use Information

We use the information we collect to: respond to your inquiries and schedule consultations; contact you by phone, text, or email when you have requested it or consented to it; operate, analyze, and improve the Site and our services; measure the performance of our marketing, including attributing inquiries to their source; and comply with legal obligations.

3. Communications Consent

By submitting a form that includes a consent notice, you agree that we may contact you by phone or text at the number provided, including through automated systems. Consent is not a condition of purchase. You may opt out of text messages at any time by replying STOP, and out of calls by telling us during the call or emailing us.

4. How We Share Information

We do not sell your personal information. We share information only with: service providers that help us operate the Site and our services (such as hosting, analytics, call tracking, scheduling, and communication platforms), under obligations to protect it; professional advisors where necessary; and authorities where required by law or to protect our legal rights. If our business is transferred, information may transfer with it.

5. Data Retention

We retain personal information for as long as needed for the purposes above: inquiry records and communications for the duration of our relationship and a reasonable period after; analytics data per our analytics provider's standard retention settings; call recordings for up to 12 months unless needed longer for an active engagement.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at contact@rfresh.xyz. You can control cookies through your browser settings; disabling them may affect some Site features.

7. Security

We use commercially reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure.

8. Children

The Site is intended for business audiences and not directed to anyone under 18. We do not knowingly collect information from children.

9. Third-Party Links

The Site may link to third-party sites (for example, cited research sources). Their privacy practices are their own; this policy does not apply to them.

10. Changes to This Policy

We may update this policy from time to time. The effective date above reflects the latest revision. Material changes will be posted on this page.

11. Contact

Questions or requests: contact@rfresh.xyz · 221 Main St, Ste N, Nashua, NH 03060, USA